Frequently Asked Questions

LegalFriend is an AI-powered lease review service that translates lease-speak into human-speak for California renters. We analyze your residential lease agreement and provide a clear, easy-to-understand breakdown of:

• All costs and fees - deposits, add-ons, monthly obligations, and potential fees clearly itemized
• Key dates and deadlines - move-in, renewal notices, lease end dates
• Your obligations - what you're agreeing to, in plain English
• Living rules - pets, guests, modifications, maintenance responsibilities
• California tenant information - your rights under state law
• Page references - verify everything in your original document

Our goal is to help you understand what you're signing. Knowledge is power - and we believe everyone deserves to know exactly what they're agreeing to before they commit.

We take your privacy seriously. Here's our commitment to you:

• We DO NOT sell your information. Your lease documents and personal data are never sold to third parties, landlords, property managers, or advertisers.
• Secure storage: All documents are encrypted and stored securely using industry-standard protocols with encryption at rest and in transit.
• Limited access: Your lease is only processed by our AI system for analysis purposes. No human reviews your document unless you explicitly request support.
• Data retention: You can request deletion of your data at any time by contacting support.
• Anonymous option: You can use our service without creating an account - just provide an email to receive your analysis.

For full details, please read our Privacy Policy.

Still worth it. Understanding your lease is valuable at any stage of your tenancy:

• Know your obligations: Clear understanding of what you're responsible for helps you avoid penalties
• Track important dates: Renewal deadlines, notice periods, move-out requirements
• Understand all costs: Know when and why fees might apply during your tenancy
• Move-in checklist: Use our action items to document property condition and protect your security deposit
• Prepare for renewal: Know what terms exist so you can make informed decisions when renewal comes
• Maintenance clarity: Understand what's your responsibility vs. the landlord's

Plus, that security deposit isn't gone yet - knowing your responsibilities helps ensure you get it back. Many tenants find it helpful to have everything clearly laid out, even mid-lease.

Trained by a tenant-side attorney with official government-issued California guidelines. Not a hallucinated general AI. We've run hundreds of tests on real leases.

• High accuracy on real documents: Tested extensively on actual California leases
• Page references included: We show you exactly where each term comes from (e.g., [§14.B]) so you can verify
• Clause-level verification: Check critical details like rent, dates, and fees against your original document
• Continuous improvement: We regularly update the system based on new lease patterns and user feedback

Important: AI can make mistakes. We work hard for accuracy, but always verify critical information (amounts, dates, key terms) using the page references provided. For complex legal questions specific to your situation, consult with a licensed attorney.

Really. Your lease doesn't change monthly, so why should you pay monthly?

• $49 one-time payment for complete lease analysis (regular price $69 - currently discounted)
• No subscriptions, no auto-renewals, no BS
• Free teaser first - see what you'll get before you pay
• Keep your analysis - access it whenever you need during your tenancy

Pay once, get your report, done. The $49 promotional price won't last forever - lock it in while available.

Nope. We translate lease-speak into human-speak. This is a lease review assistant for you, not a lawyer and cannot substitute for legal advice.

• Legal information service: We extract and explain what's in your lease document
• Educational tool: Helps you understand your agreement and California tenant information
• Not attorney-client relationship: Using our service doesn't create a legal relationship
• Not a substitute for counsel: For advice specific to your situation, consult a licensed attorney

When you might need an attorney: Facing eviction, serious disputes with your landlord, concerns about potentially illegal lease terms, or need representation in legal proceedings. We provide information to help you understand what you're signing - attorneys provide advice on what you should do.

Yes, but be strategic. Understanding your lease helps, but context matters:

• Know what you're signing first: Our analysis shows you the terms so you can decide if they work for you
• Pick 1-2 top priorities: Don't try to negotiate every term - focus on what matters most to you
• Market reality: In hot rental markets with multiple applicants, lengthy negotiations might cost you the property
• Your real leverage? Walking away. If terms don't work for you after reviewing them, that's valuable information before you commit

Practical approach: Use our report to understand what you're agreeing to. If something's truly a dealbreaker, ask about it - but be prepared for the landlord to say no. Sometimes the best "negotiation" is simply knowing what you're signing and making an informed yes/no decision.

Our AI-powered system is fast:

• Upload: Instant (depends on your file size and internet speed)
• Analysis: Typically 2-5 minutes for most leases
• Complex documents: May take up to 10 minutes
• Status updates: You can check progress in real-time on the page

The free teaser view is available immediately after processing completes. After you complete payment, you'll receive an email with your full analysis.

We currently accept PDF files only:

• PDF (.pdf) - Standard format for lease agreements
• Maximum file size: 25 MB

Best results: Use a clear, text-based PDF. Scanned PDFs work too, but ensure the text is legible. Avoid heavily redacted or low-quality scans for best accuracy.

Have a Word doc? Save it as PDF from your word processor (File → Save As → PDF) before uploading.

We email it to you! After you complete payment, you'll receive an email with:

• Direct link to your full analysis - click to view online
• Access from any device - the link in your email works on phone, tablet, or computer
• Easy sharing - forward the email to roommates, family, or anyone helping with your decision

Pro tip: Save that email! You can access your analysis anytime by clicking the link. You can also download the PDF version from within your analysis to save offline or print.

Note: Check your spam folder if you don't see the email within a few minutes. The email comes from info@legalfriend.ai.

Currently, we focus exclusively on California. Here's why:

• State-specific laws: Tenant rights and lease regulations vary significantly by state
• California expertise: Our AI is trained on CA law, typical CA clauses, and CA-specific protections
• Quality over quantity: We prefer to do one state exceptionally well rather than many states poorly

Expansion plans: We're considering adding more states in the future based on user demand. If you'd like to see your state supported, please contact us and let us know!

Your document security and privacy are priorities:

• Secure storage: Stored encrypted in industry-standard secure cloud storage
• Access control: Only accessible via your unique lease ID and email verification
• Retention: We keep your document and analysis for at least 12 months so you can access it
• Deletion: You can request deletion at any time by contacting support
• No sharing: We never share or sell your documents to third parties

Your data is used solely for providing you with the analysis service.

We offer a satisfaction guarantee:

• Free teaser first: Review the teaser analysis before paying to see what you'll get
• 7-day refund window: If you're not satisfied with the full analysis, request a refund within 7 days
• Technical issues: If our system fails to analyze your document, we'll refund you immediately
• Contact support: Email us at support@legalfriend.ai with your lease ID and reason

Our goal is your satisfaction. If something went wrong or the analysis didn't meet expectations, we'll make it right.

We're here to help! Reach out anytime:

• Email: support@legalfriend.ai
• Contact form: Visit our contact page
• Response time: We typically respond within 24 hours on business days

Include your lease ID when contacting us about a specific analysis for faster assistance.