Privacy Policy

Introduction

Welcome to LegalFriend! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, which include AI-powered lease agreement analysis. By using our services, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at info@legalfriend.ai.

1. Information We Collect

a. Information You Provide Directly

Uploaded Documents: If you upload lease agreements or other documents, we collect the information contained within these documents to provide our services. This may include:

• Personal identifiers (e.g., names, addresses)
• Contract terms (e.g., rent amount, lease duration, obligations, and conditions)

b. Automatically Collected Information

Usage Data: When you interact with our website, we may collect technical information such as:

• IP addresses
• Browser type and version
• Pages visited and time spent on our website

c. Communication Information

If you contact us via email or other forms, we may collect your name, email address, and the contents of your communication.

2. How We Use Your Information

We use the information collected to:

1. Provide our services, including analyzing lease agreements and offering insights
2. Improve our services through anonymized data analysis and insights
3. Communicate with you regarding your use of our services, updates, and support requests
4. Ensure compliance with applicable laws and prevent fraudulent activities

3. Sharing Your Information

We do not sell your personal information. However, we may share your information under the following circumstances:

a. Service Providers

We may share your data with trusted service providers who assist us in delivering services (e.g., hosting providers, payment processors). These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes specified by us.

b. Legal Compliance

We may disclose your information if required by law or to protect our legal rights, comply with a judicial proceeding, court order, or other legal processes.

4. Anonymization of Data

We may anonymize the data in your uploaded documents to remove identifiable information (e.g., names, addresses). Anonymized data may be used to:

1. Improve the accuracy and functionality of our AI models
2. Generate aggregate insights about lease agreement trends

Your uploaded documents and data will not be shared or used for any purpose without being fully anonymized.

5. Your Rights and Choices

a. Access and Update

You can request access to your personal data or request corrections by contacting us at info@legalfriend.ai.

b. Data Deletion

You can request the deletion of your data from our system, subject to legal and contractual obligations. Submit your request to info@legalfriend.ai.

c. Opt-Out

If you no longer wish to receive promotional emails, you may opt out by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Data Security

We implement industry-standard measures to protect your personal information, including:

1. Data encryption during transmission (e.g., HTTPS)
2. Access controls to restrict unauthorized access to our systems
3. Regular audits and monitoring for vulnerabilities

While we strive to protect your information, no system can guarantee complete security. We encourage you to safeguard your account credentials.

7. Data Breach Notification

If we discover a security incident that compromises your personal information, we will notify you in accordance with applicable laws and provide information about steps you can take to protect yourself.

8. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us understand how you interact with our services, track website performance, and personalize your experience. You can manage your cookie preferences through your browser settings.

9. Retention of Data

We retain your data only for as long as it is necessary to:

1. Provide our services
2. Comply with legal requirements
3. Improve our services (with anonymized data)

Once data is no longer needed, it is securely deleted or anonymized.

10. Third-Party Services

We may use third-party services (e.g., OpenAI, Stripe) to enhance our services. By using our service, you acknowledge that third-party services may process your data according to their privacy policies.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Last Updated" date will be revised. Continued use of our services constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Effective Date: December 8, 2024